Creating Easy Tunnel To Order Self HIV Screening Device And Following Up On HIV Test Results

UX Researcher

UX Designer

UI Designer

CONTEXT

Spiritia is a non-governmental organization that have been working with and for people living with HIV/AIDS. They want to give an easy way to distribute HIV screening test

GOALS

The goal is to make people who have a possibility of having HIV do a screening test by themself and continue to checking up to medical facility

CHALLENGE

There is a lot of people who ignore their health condition, people who afraid to find out the truth about their condition, and people who are too lazy to do a routine check-up

A lot of people also afraid of other people around them finding out about it, like friends and family, so it’s a big challenge to make people feel safe from any judgement from other people when they order HIV screening test or, do a following check-up on the medical facility

IDEATION

First of all i sepperate user journey into two, first is a journey where people order the HIV screening test and second, is where user following up on the test result

Logging in without password, this is the new way to login experience that we come up with, so how do we managed that ? How do we know it’s secure ? and how will the back-end work ?

IDEATION

Well the first thing if you want to order a HIV screening device, you have to be at least 17 years old, so you have to put your birthday to order it, and you have to put your ID Number also.

ID Number is special, every person have it but it’s not same. When user order the device, there will be generated order ID that we will match it with their Personal ID to confirm the device was arrived to the right person

UNDER AGE PAGE

First of all i sepperate user journey into two, first is a journey where people order the HIV screening test and second, is where user following up on the test result

Logging in without password, this is the new way to login experience that we come up with, so how do we managed that ? How do we know it’s secure ? and how will the back-end work ?

ORDER METHOD

We give user option on how they want to recieve their order

  1. By Delivery Services
  2. By Meeting Privately
  3. Or a Just Self Pick Up

That way, we can make user feel safe enough to order the device, either it’s because they don’t want their family member find out about the package when they send it by delivery service, or they feel shame if other people see them at public while ordering a HIV screening device kit

FINAL RESULT

https://skrininghivmandiri.id/